Empowering Touchpoint Experience With Digital
Why Touchpoint Experience?
Buyers and users value experience, and that is why brand loyalty today depends upon the experience which users receive at various stages of buying journey or touch point interaction with brands.
Today’s B2B buyers are constantly evaluation their experience and benchmarking with peers’ experience. We help brands map their customers’ journey and do a touchpoint analysis followed by configuring a cogent digital experience enhancement strategy, so that they continue to provide value to their users.
Events & Exhibition
Digitise your events and exhibitions to
- Grow your attendee engagement
- Expand reach by targeting attendees who may have missed your booth
- Send immediate and almost real-time follow-up SMS and emails to all relevant attendees
- Generate qualified meetings and leads
- Engage guests with your products digitally
B2B Retail & Channel - Experience & Training
Digitise and enable your channel partners to sell more as well lend a great experience to consumers.
- Engage shoppers and window shoppers better
- Get your brand discovered in multi-brand stores
- Activate channel engagement and education programs digitally
- Enable retail level ecommerce network with central dashboard and control
Website & Social Media
According to Gartner 83% of B2B buyers independently research online while making a buying decision. Websites and social media are critical components for success both from design, experience and content perspectives.
We audit and forge a navigation, content, and interaction opportunity scoping for better user experience across your owned online assets.
B2B Sales Personnel - Update, Train & Close Loop
A Time Trade B2B buyers survey states that 94% of buyers would buy or buy more from companies where they can have live interactions with knowledgeable employees. Create a line of smartest sales people in the industry with knowledge streaming and assessment process. Digitally enable your sales staff to perform & interact with users better.